# Unable to open database /data/freenas-v1.db

**URL:** <https://forum.freenas-community.org/t/unable-to-open-database-data-freenas-v1-db/230>\
**Category:** Help & Support\
**Created:** [July 25, 2022, 1:24pm UTC](https://forum.freenas-community.org/t/unable-to-open-database-data-freenas-v1-db/230 "2022-07-25T13:24:54Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![fireburst](https://forum.freenas-community.org/letter_avatar_proxy/v4/letter/f/ea666f/32.png) [@fireburst](https://forum.freenas-community.org/u/fireburst)\
**Post date:** [July 25, 2022, 1:24pm UTC](https://forum.freenas-community.org/t/unable-to-open-database-data-freenas-v1-db/230/1 "2022-07-25T13:24:54Z")

</div>

Hi,  
I noticed recently I cannot get any email with smart report etc. It says  
**“Error: unable to open database ‘/data/freenas-v1.db’: unable to open database file”**  
when I try to run script with shell command.

What is the reason of this error? I can backup config file manually. Is there any way to copy backup file to data folder (to restore freenas-v1.db file)?

Also, when I login with root account I cannot reach /mnt/ folder in shell. I cannot see mnt folder when I list the folders. But I can reach this folder (all folders) if I login with other admin account that I created.  
Why I cannot reach mnt folder with root account?

Version: FreeNAS-11.3-U5

Thank you for your help.